UMAY
PetCare Florida

📜 Terms of Service & User Agreement

By accessing or purchasing from Umay PetCare LLC, you agree to comply with these Terms of Service.

📌 Important Service Overview: Umay PetCare LLC is a licensed pet care entity based in Clearwater, Florida. Products and services are delivered with secure online or pay-at-door options.

1. Acceptance of Terms & Account Security

You are responsible for maintaining the confidentiality of your account password and for all activities conducted under your account.

2. Orders, Fulfillment & Payment Terms

Confirmed orders are fulfilled across Clearwater, FL and adjacent regions. Selecting Pay at Door constitutes a binding obligation to settle the invoice upon arrival.

3. Returns, Refunds & Cancellations

Unopened products in original condition may be returned within 14 days of delivery. Opened food or grooming items are non-returnable due to pet health and hygiene regulations.

4. AI Safety Guidance Disclaimer

AI allergy and safety alerts provided on our platform are for informational guidance only and do not substitute professional veterinary medical advice.

5. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict of law provisions. Jurisdiction rests exclusively in Pinellas County / Clearwater, FL.

📌 Umay PetCare LLC • 1706 N Fort Harrison Ave Clearwater, FL 33755, USA • E-mail: contact@umaypetcare.com